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Content Strategy Consultation
- CMS tools and strategies to organize, create, edit, review, and publish content
- Agile methodologies to improve collaboration with cross-functional teams of engineers, UX/UI designers, product managers, and researchers to create quality content for your users
- Business processes improvements to automate workflows and enhance the execution of content development and management efforts
Technical Writing and Editing Services
- user-interface copy
- instructional video scripts
- user-friendly manuals (the shorter the better!)
- technical specifications
- help center/knowledge-based articles
- training materials
UX-Centered Content Strategy
- Research and develop user/customer profiles and personas so that it's easier to communicate to your users
- Create content that's in alignment with your users' language and behaviors
- Optimize website content, workflows, and design to improve user experience
"Smart, fast and a joy to work with, Kimmoy excels as a content strategist & technical writer. Kimmoy and I worked together for the past year where I was the Product Manager and she was the content strategist for my product area. Kimmoy has a strong end-user focus, and she constantly made sure our product and documentation communicated the right message for the given context. I was impressed by her ability to handle multiple simultaneous product launches and easily move between the tiniest detail and the big picture message. Kimmoy would be a great asset on any team."Sylvanus Bent III, Product Manager at Google
“Kimmoy consistently demonstrates a strong ability to multitask. On a daily basis, she manages multiple competing priorities. She has excellent collaboration skills, which allows her to tap into others for assistance as needed.”Tangie David, Product Director
"This was a pretty great read--you went over and above in your research efforts, and it's very much appreciated...I think your changes definitely organized these points in a more logical order, and the takeaway you added from the new content is perfect."Bridget Healy, Editor at Influence & Co.
We were collaborating with Kimmoy and Fernanda while they were traveling in Slovenia and preparing the content for social media #ifeelsLOVEnia publishing that were promoting our tourist landmarks. We have found the collaboration a success. Kimmoy and Fernanda managed to exceed our expectations. They produced high-quality content, with an enthusiastic, unstoppable can-do attitude. We can highly recommend them and wouldn't hesitate to hire them again in case we run a similar campaign."Aleksandra J. Topolovec, Slovenia Tourist Board
Content I created for the launch of expanded text ads.
Here is a list of articles I wrote/edited for executives in the Data Science “Big Data.” industry.
Thought Leadership Articles on Data Science
Article on The Write Life
E-Commerce Product Description
User Manuals & Specifications
Let’s Work Together
I’m an experienced Content Strategist/UX writer with an engineering degree. I’m professionally trained in technical writing and business process improvement. I help companies streamline their documentation and improve their website content development efforts. Tech Copy Expert, LLC is a boutique communications agency with clients in the IT, Management Consulting, and Tourism industries. You’ve made it this far so contact me and let’s figure out how we can work together.